I have been in writing for the best part of 20 years.
During that time, I have authored several articles for first-class sports teams, businesses, and even an online casino in South Africa. In addition, I've led numerous workshops and trained hundreds of professionals.
Not to mention the hoards of writing needed in project land - yes, even for us developers.
But do you want to know a secret?
No matter where I write, I use the Pyramid Principle.
And below are the questions I ask myself when applying the Pyramid Principal when writing for projects, sporting outlets, emails, and even casino copy.
Let's get it.
Break it down to its most straightforward takeaway:
This simple template allows you to achieve precise and concise communication.
Here's an example where I advised a project manager against using SharePoint to store large datasets:
Dear John,
After reviewing the client's requirements and evaluating their current SharePoint-based system, transitioning to SQL for data management would greatly improve security, efficiency, and scalability.
I'm a direct person, so the key message is usually in the first sentence. If you need to introduce yourself or be more tactile, you can put it in the second or third; make sure it's in the first paragraph.
From there, I structure my argument like this:
How I think of this is that I'm building a filing cabinet. Defined borders, easily searchable:
To be succinct, try not to jumble unrelated ideas together. Instead, please keep it clean and keep them separate. This is often referred to as MECE, a topic we will go through later.
Like this:
The above seems obvious, but it's easy to overlook. This step forces you to get organised and gives your reader a TLDR exit while maintaining the point.
The bottom of the pyramid:
Think of this part as the nuts and bolts. What details, evidence, and insights do I have to support each of the above points (see how we're traversing the pyramid)?
Like this:
You can expect only some of your readers to get to this stage; that is precisely the point of the Pyramid Principal. So give me the facts immediately, and I'll decide how much detail I need by the amount of your email I read.
For me, I take it one step further to refine my points:
Employing a "cut to the chase" attitude in life will serve you well.
The world is full of excessive, over-the-top, unnecessary, redundant, excess, extra, spare, and surplus detail.
See how annoying that was?